Cancellations & Refund Policies
Cancellations
- Clients may cancel service agreements by providing written notice to connect@u1r.in.
- Work completed up to the cancellation date will be billed accordingly.
- Project cancellations, after deduction of an agreed-upon amount or forfeiture of advance payment, towards blocking resource time and any preliminary work already undertaken, will be subject to one of two options:
– A partial refund for unutilised services, or
– Adjustment against future projects
Refunds
- Refunds are not available for services already rendered.
- For prepaid projects, refunds for unutilised services will be processed pro-rata within 10-12 working days of receiving the cancellation request.
- Payments made via RazorPay or any other third-party gateway, are subject to their refund processing terms.
Disputes
In case of disputes, please contact us at connect@u1r.in, and we will do our best to resolve the matter promptly.
Thank you for choosing underOneRoof Creative Solutions LLP for your creative needs!