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Cancellations & Refund Policies

Cancellations

  • Clients may cancel service agreements by providing written notice to connect@u1r.in.
  • Work completed up to the cancellation date will be billed accordingly.
  • Project cancellations, after deduction of an agreed-upon amount or forfeiture of advance payment, towards blocking resource time and any preliminary work already undertaken, will be subject to one of two options:
    – A partial refund for unutilised services, or
    – Adjustment against future projects

Refunds

  • Refunds are not available for services already rendered.
  • For prepaid projects, refunds for unutilised services will be processed pro-rata within 10-12 working days of receiving the cancellation request.
  • Payments made via RazorPay or any other third-party gateway, are subject to their refund processing terms.

Disputes

In case of disputes, please contact us at connect@u1r.in, and we will do our best to resolve the matter promptly.

Thank you for choosing underOneRoof Creative Solutions LLP for your creative needs!

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